IT Support

OnlineOwls provides fully managed IT solutions for small and medium
businesses so you can open your doors knowing we’ve got you secured.

Fully Managed IT Support Solutions

At OnlineOwls, we’re there when you need us most – and we’re available with live desk help, support, and expert guidance for any IT questions and issues that come your way. We monitor your systems, apply patches, protect critical data, ensure backups are performing successfully, and safeguard your business from any possible disruption.

Fully Managed IT Solutions

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Our expertise in custom, fully-managed, integrated systems and solutions enables you to operate your business securely, professionally, and with peace of mind.

  • Live Help Desk & Onsite Support

Our Help Desk is based in the U.S. and provides 24x7x365 support. Our highly-skilled technicians can be contacted via phone, email, or web-based chat to answer technology questions and provide fast, professional support for a variety of software applications.

  • All Network Monitoring

We utilize software agents to track and analyze your server, desktop, and network activity at all times. If a system encounters a problem, an alert is generated and our team immediately investigates, identifies, and works to remedy it – remotely at first, and with additional resources as needed.

  • Mobile Device Management

OnlineOwls delivers fast and secure access to corporate data from personal devices. We make BYOD simple with the industry’s broadest device support, intuitive workflows, simplified deployment options, and advanced management and security features.

  • Data Backup & Business Continuity

Our data backup and cloud continuity solutions ensure your critical information is secure, backed up, and accessible whenever you need it – even during a network failure or a disaster – so you never have to worry about data loss again.